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Best practices for moving insurance customer communications into the digital-first era

Picture this: A customer seamlessly signs up for your insurance policy through your sleek mobile app in under…

Messagepoint Earns Top ‘Luminary’ Ranking in Celent’s 2024 Customer Communication Management Solutions Report for Global Insurance

TORONTO, December 19, 2024 – Messagepoint announced today that it has been named a Luminary in Celent’s “Customer…

Messagepoint is named a Luminary in the 2024 Celent Solutionscape for Customer Communications Management Solutions

Messagepoint has been named a Luminary in Celent’s “Customer Communication Management Solutions: Global Insurance Edition” report for the…

Essential Insights for Modernizing Life Insurance Correspondence Infrastructure

For life insurers still relying on legacy customer correspondence systems, technical debt is accumulating, maintenance costs are skyrocketing,…

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8 Must-Haves for Life Insurers When Modernizing Correspondence Systems

Over half of life insurers’ IT budgets are now dedicated to maintaining legacy technology infrastructure, which is a…

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Solving the Problem of Translation with AI in a Supporting Role

Over time, the insurance landscape has evolved to accommodate a diverse array of consumers, each with unique needs…

The Plain Language Imperative: Leveraging Generative AI for Life Insurance Customer Communications

U.S. and international regulators continue to push for the adoption of plain language and associated legislation, which is…

What Generative AI Offers the Insurance Industry

The buzz surrounding the potential of generative AI has permeated every industry since its inception, and the insurance…

Messagepoint for Life Insurance

Messagepoint streamlines the process of managing complex documents and communications, including correspondence that supports the entire customer journey…

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