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Essential Insights for Modernizing Life Insurance Correspondence Infrastructure

BY Ed Worsfold

For life insurers still relying on legacy customer correspondence systems, technical debt is accumulating, maintenance costs are skyrocketing, and the need for IT support is slowing down both communications development and frontline customer service teams.

In this on-demand webinar, we discuss how to:

  • Get rid of tech debt: Transitioning to the cloud and lowering maintenance costs
  • Make changes faster: Empowering business users to manage content without relying on IT
  • Drive employee efficiency: Improving the speed and accuracy of claims and call center teams while maintaining control
  • Create exceptional customer experiences: Using AI to enhance quality, clarity, and personalization across print and digital channels.

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IDC Research Opinion – Messagepoint Launches MARCIEAssure™, an AI-Powered Quality Assurance Solution for Medicare Advantage Documents

This IDC Analyst Connection highlights Messagepoint’s MARCIEAssure™, an AI-powered quality assurance solution that automates compliance and accuracy checks…

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Articles

Messagepoint Announces MARCIEAssist, the first agentic AI capability to automate the work of Customer Communications Management

TORONTO, CANADA, JUNE 4, 2026 – Messagepoint, a leading customer communications management (CCM) solutions provider, today announced the…

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