HEALTHCARE

The consumer healthcare landscape has become highly competitive for payers.

Efficient and effective member engagement is key to growing your business. Medicare Advantage Organizations (MAOs) that can communicate on a personal level with existing and prospective members and respond quickly to changes in market requirements, achieve a significant competitive advantage.

Messagepoint provides a purpose-built platform designed to support healthcare organizations in their bid to efficiently deliver member experiences that meet and exceed expectations.

Messagepoint reduces the cost and complexity of managing member communications including:

CMS compliance documents

Annual Notice of Change
Evidence of Coverage
Summary of Benefits

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Pre and post enrollment kit materials

Provider Directory
Pharmacy Directory
Formulary
Enrollment Application
Getting Started Guide

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Other sales and marketing materials

Summary of Benefits and Coverage
Benefit Highlights
Quick Start Guide
What’s Next

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Member Servicing

Correspondence
ID Cards
Explanation of Benefits

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Healthcare Touchpoint Exchange

The Healthcare Touchpoint Exchange is purpose-built to streamline the creation and annual update of Annual Notice of Change (ANOC), Evidence of Coverage (EOC) and Summary of Benefit (SB) documents.

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