HEALTHCARE

The consumer healthcare landscape has become highly competitive for payers.

Efficient and effective member engagement is key to growing your business. Health plans that communicate on a personal level with existing and prospective members over both print and digital channels and respond quickly to changes in market requirements, gain a significant competitive advantage.

Messagepoint provides a purpose-built platform designed to support healthcare organizations in their bid to efficiently deliver member experiences that meet and exceed expectations across all channels.

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Messagepoint reduces the cost and complexity of managing member communications including:

CMS compliance documents

Annual Notice of Change
Evidence of Coverage
Summary of Benefits

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Pre and post enrollment kit materials

Provider Directory
Pharmacy Directory
Formulary
Enrollment Application
Getting Started Guide

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Other sales and marketing materials

Summary of Benefits and Coverage
Benefit Highlights
Quick Start Guide
What’s Next

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Member Servicing

Correspondence
ID Cards
Explanation of Benefits

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Healthcare Touchpoint Exchange

The Healthcare Touchpoint Exchange is purpose-built to streamline the creation and annual update of Annual Notice of Change (ANOC), Evidence of Coverage (EOC) and Summary of Benefit (SB) documents.

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