Request a Demo

Interested in seeing a demo?

Fill out the following information (please ensure you provide some detail on the problem you are looking to solve or the Messagepoint product you are interested in).


With us, top-tier service is always standard issue.

Messagepoint began as a CCM integrator and today, our team continues to support our customers with our expertise in the space and a deep understanding of their business processes and requirements. Today, we provide a range of services to support our customers in their use of our solution including:

Professional Services Professional Services

Professional Services

Messagepoint provides expert, responsive and flexible professional services to meet all your needs relating to customer communications management. Whether you just want help getting Messagepoint up and running with your first touchpoint or need help with integrations to key business systems, we are here to help. Highlights of key services include:

  • Content strategy and communications designs that optimize the customer experience
  • Messagepoint design, development and implementation services
  • Document Composition expertise to develop and maintain your applications in OpenText Exstream, Quadient Inspire and other technologies
  • Content migration and rationalization to help with reducing document types and content to reduce maintenance to your document libraries
  • Data transformation that feeds your communications
  • Integrations to key business platforms
Managed Services Managed Services

Managed Services

With our Managed Services offering, Messagepoint resources become an extension of your team and take on the CCM admin and content management activities you need help with or want to hand off.

You have the power to choose how involved you want your team, your clients and the Messagepoint team in your CCM content changes. On your behalf, we’ll cost-effectively harness the power of Messagepoint and other CCM products you already own to ensure your communications are just as you want them.

Training Training


Our training is focused on ensuring that you get the most out of Messagepoint. Whether it’s the end users that are involved with content authoring or those administering the system, let us show you the ropes.

Support Support


Messagepoint Premium Support augments your development and support team by providing extended support for your in-production, registered applications.

Through our Premium Support program, you select only the services you need and decide how much support you require. You don’t have to commit to a fixed number of hours; just select a target number of hours and then use them as required.

  • Extend your Messagepoint support to include customer specific applications
  • 24-7 production-level, break-fix support
  • Access to Novatrack issue management system and 800-number support line
  • Coverage of custom Messagepoint and Composition application components.

Featured resources

Aspire Leaderboard 2022

2022 Aspire CCM Leaderboard

Messagepoint Recognized as a Leader in the 2022 Aspire CCM-CXM Technology Vendors Leaderboard for the fifth consecutive year.…

Read the Article
Middle aged female mortgage agent smiling with arms folded
eBooks & Whitepapers

Mortgage Servicing Guide – Modernize Mortgage Servicing Communications

For most mortgage servicers, the processes associated with creating and updating borrower communications are slow, cumbersome, costly, and…

Read the whitepaper
Hand pointing at an ipad displaying a chart

Messagepoint is named a leader in the 2022 IDC MarketScape for CCM

The 2022 IDC MarketScape for CCM positions Messagepoint as a Leader in strategy and capabilities. “Enterprise or midmarket…

Read the Article

Request More Information

Interested in learning more about Messagepoint?  Let us know how we can help.