Messagepoint provides expert, responsive and flexible professional services to meet all your needs relating to customer communications management. Whether you just want help getting Messagepoint up and running with your first touchpoint or need help with integrations to key business systems, we are here to help. Highlights of key services include:
With our Managed Services offering, Messagepoint resources become an extension of your team and take on the CCM admin and content management activities you need help with or want to hand off.
You have the power to choose how involved you want your team, your clients and the Messagepoint team in your CCM content changes. On your behalf, we’ll cost-effectively harness the power of Messagepoint and other CCM products you already own to ensure your communications are just as you want them.
Our training is focused on ensuring that you get the most out of Messagepoint. Whether it’s the end users that are involved with content authoring or those administering the system, let us show you the ropes.
Messagepoint Premium Support augments your development and support team by providing extended support for your in-production, registered applications.
Through our Premium Support program, you select only the services you need and decide how much support you require. You don’t have to commit to a fixed number of hours; just select a target number of hours and then use them as required.
Messagepoint has been named a leading provider of customer communications management (CCM) solutions in the 2020 Aspire Leaderboard…Read the Article
The IDC MarketScape for CCM positions Messagepoint as a Leader in strategy and capabilities. “Messagepoint is highly focused…Read the Article
The Content Intelligence Revolution – Part 2: Optimization & Assisted Authoring The CCM industry is at the…Read the whitepaper