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Intelligent Control for Regulated Customer Communications

By providing more intelligent approaches to migrating, authoring, optimizing and managing your content, Messagepoint gives you AI-powered control over all your customer communications.

Customer Communications Management Diagram with icons for email print chatbots text messages and web Customer Communications Management Diagram with icons for email print chatbots text messages and web

AI-Powered Customer Communications Management

Messagepoint is a SaaS-based Customer Communications Management (CCM) solution that enables organizations in highly regulated industries to enhance customer experiences with optimized communications. At the heart of our solution lies our intelligent content hub that leverages the power of AI to enable maximum efficiency while delivering compliant, relevant communications.

Messagepoint gives you end-to-end control over your customer communications across all channels. From migrating off legacy systems, to our intelligent content management hub, communications composition, interactive communications, orchestration, delivery and archiving, Messagepoint has you covered. We also play nicely with others, and layer on top of existing composition and digital delivery systems to enable you to modernize your communications without tearing out existing systems.

Explore our platform by clicking on key areas of functionality below.

Content Migration
and Optimization

Rationalizer

Composition

OTHER COMPOSITION CONNECTORS

Messagepoint Connected

Messagepoint
Composer

Interactive
Communications

Processing
Delivery, Tracking,
and Archiving

Messagepoint
ECP

Featured resources

MORE RESOURCES
Spark Matrix diagram
eBooks & Whitepapers

Messagepoint named a leader in the SPARK Matrix for Customer Communication Management 2021

Quadrant Knowledge Solutions has named Messagepoint as a leader in the SPARK Matrix for Customer Communication Management 2021.…

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Resources

Messagepoint Recognized as an Overall CCM Leader by Aspire for the Fourth Consecutive Year

TORONTO, May 27, 2021 – For the fourth year in a row, Messagepoint Inc. has been named an…

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IDC Leaderboard
eBooks & Whitepapers

Messagepoint is named a leader in the IDC MarketScape for CCM

The IDC MarketScape for CCM positions Messagepoint as a Leader in strategy and capabilities.  “Messagepoint is highly focused…

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MORE RESOURCES

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