Messagepoint Communications Cloud
Giving you intelligent control over your content so you can deliver optimized, personalized, and compliant customer communications across any channel.
With us, top-tier service is always standard issue
Messagepoint began as a CCM integrator, and today, our team supports customers with deep expertise, transparency, and an unwavering commitment to their success.
Expert professional services, tailored to your needs
Leverage our services when and where you need them—whether you’re just getting started with Messagepoint, tackling a one-off project, or need the support of a fully managed service. Our diverse set of services include:
- CCM migration & rationalization
- Implementation & onboarding support
- Messagepoint & third-party application management
- Content & touchpoint optimization
- Communications translation
- Temporary staffing support
Take on as much (or as little) as you want
With Messagepoint, you control how hands-on your team, your clients, and our team is.
Hands-on control
Your team manages Messagepoint independently while leveraging our training, support, and services as needed.
A hybrid approach
Offload only the CCM administration and content management tasks you don’t want to handle to our team, while staying in control what matters most to you.
A fully managed solution
We take care of everything—from routine content updates to managing and optimizing your entire CCM ecosystem—acting as an extension of your team while you stay in control of the big picture.
Collaborate with a trusted partner
Messagepoint collaborates with third-party integrators and partners who bring specialized expertise and a deep understanding of Messagepoint, enabling you to work with a trusted partner who understands your business and CCM ecosystem.
Personalized training packages
We provide hands-on, role-specific training courses for every Messagepoint solution. Need something tailored? We also offer custom training programs, train-the-trainer courses, and onsite workshops designed around your unique requirements.
Extend support to your registered applications
Our Premium Support package enables you to extend Messagepoint support to your in-production, registered applications. There are no fixed-hour commitments, just select a target number and then use them as required.
“The team at Messagepoint doesn’t just know software, they really understand our market and our communications”
CARLOS DE JESUS, SVP PRODUCT DEVELOPMENT AT MCS
