Messagepoint Communications Cloud
Giving you intelligent control over your content so you can deliver optimized, personalized, and compliant customer communications across any channel.
Services Providers
Help Your Clients Deliver Better Customer Communications with Messagepoint
With Messagepoint, you can give your clients the ability to quickly create, target, and manage customer communications without relying on IT.
You can also partner with Messagepoint to resell our platform as part of your own service offering, combining your production and fulfillment expertise with our AI-powered content management capabilities to deliver a complete communications solution to your clients.
Consistency is key to successful communications.
- Correspondence emails and letters
- Medicare communications
- Direct marketing materials
- Welcome kits
- Claims communications
- Statements
- Credit card communications
- Policy documents
Why Choose Messagepoint for Service Providers
Get your communications out the door faster
Reduce cycle times by putting the days of waiting on IT and third-parties behind you. With Messagepoint, the entire authoring, editing, and targeting process can be accomplished by non-technical business teams using our intuitive and code-free UI. Your teams gain full control and visibility, streamlining your core processes for communication authoring and generation across all channels.
Partner programs to meet your needs
With our Production Partner program, you can resell Messagepoint directly to your customers or use it as a managed service offering on behalf of your customers. This will reduce costs, improve time to market, and help build better customer relationships.
Simplify and streamline content management with agentic AI
As a service provider, the value you deliver depends on how efficiently you and your clients can get work done. MARCIEAssist™, Messagepoint’s agentic AI capability for CCM, dramatically accelerates your content operations, intelligently automating the time-consuming, repetitive work of managing content, rules, and communications across channels. Simply describe what you need, and MARCIEAssist does the heavy lifting for you—while you, and your clients, stay fully in control.
Get your customer content out faster and more efficiently
As an Enterprise Production Partner (EPP), you can resell Messagepoint and market your print and digital fulfillment services directly to Messagepoint customers—including management of their production environments. EPP production environments are integrated directly with Messagepoint, so production-ready files route to you automatically—making it faster and easier for customers to onboard with you.
Full multi-tenant solution
With our multi-tenant framework, you can manage your client instances and users with our easy-to-use service provider administration, and your clients will always have the peace of mind of full database segregation.
Featured Resources
Transforming Medicaid Notice Management with Messagepoint
Learn how Messagepoint provides Medicaid Notice Management, re-invented with Agentic AI.
Messagepoint Recognized as a Leader for the Seventh Consecutive Year and Named Innovation Pioneer in the QKS SPARK Matrix™: Customer Communications Management 2026
Messagepoint has been positioned as a leader in the QKS SPARK Matrix™: Customer Communications Management (CCM) 2026 for the seventh consecutive year.
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