The AI Inflection Point in CCM: From Assistance to Governed Automation
CMS COMPLIANCE MATERIALS
Reduce the work of CMS compliance updates by up to 70%
For most Medicare Advantage Organizations (MAOs), creating and maintaining Annual Notice of Change (ANOC), Evidence of Coverage (EOC), and Summary of Benefits (SB) documents involves highly manual processes that are time-consuming, costly, and prone to human error.
Messagepoint Healthcare Touchpoint Exchange streamlines the process by eliminating redundant work and helping ensure accuracy. Its automated, simplified approach accelerates time to market while helping teams deliver documents that are accurate, compliant, on time, and on budget.
How Messagepoint can help
Ensure your plan materials match your annual bid submission
From a central content and rules platform, model content and plan data can come together to automatically update and generate versioned plan materials. Data extracted from the PBP dynamically invokes prebuilt benefits in the platform, eliminating the potential of human error. This ensures what was submitted in the bid is accurately represented in your plan materials.
Automate changes across plan versions
Content management, rule management and version management capabilities are built into the platform providing points of control and the ability to quickly and easily manage year-over-year changes. Non-technical users can make changes to bracketed content and rules quickly and easily. These changes can automatically propagate across one or many versions.
Don’t waste your time on Model updates
The CMS approved Models are already built into the platform. Messagepoint updates each Model based on CMS guidance each year, thus eliminating the need for you to spend time supporting this activity. A report is provided documenting year-over-year Model updates.
Control the data that drives automation
As part of the Healthcare Touchpoint Exchange, the Plan Information Module for Medicare (PIMM), gives business users a guided experience to quickly update existing plans and create net new plans from already approved plan type configurations.
Create a new plan in minutes
The Healthcare Touchpoint Exchange can create a copy of another plan of the same type, letting you reuse all or a subset of the copied plan’s information. This allows users to quickly update answers required for the new plan, customize as necessary, and save and submit the plan data to generate the ANOC, EOC, and SB.
Automate QA reviews with AI
MARCIEAssure provides AI-powered QA reviews to reduce the time, effort, and risk associated with ensuring your ANOCs and EOCs are accurate and compliant. The solution automates thousands of checks across these documents against the latest CMS models and your own PBP and plan data— reducing QA review cycles by up to 80%.
Streamline the review and approvals
The QA Module provides customizable workflows to efficiently manage resources and tasks, along with configurable dashboards and reports that deliver real-time visibility into project status. On-canvas annotations, versioning, side-by-side comparisons, and a complete audit trail make it easy to see exactly what changed, when it changed, and who made the update—within a single year or year over year.
Collaborate and control change
Integrated workflow and user management support collaboration between internal and external stakeholders. Combined with version control and variation management, users have a central view and status of plan information throughout the lifecycle of the process. On-demand proofing and approval further simplifies the process ensuring the right information is released to production.
Transform your Translation process
Instead of waiting until your English documents are completed to begin translation, Messagepoint enables you to translate content as you work through the English versions and finalize content components. You can also leverage AI or 3rd parties to help accelerate the process even more. Imagine finishing your alternate language versions at the same time as English versions.
