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Messagepoint Partner Program

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Messagepoint leads the Customer Communications Management (CCM) space with advanced business-user enablement and intelligent content management. We partner with the industry’s leading technology, services and print service providers who are experts in document generation, hybrid customer communications and the development of hybrid customer experiences. Messagepoint’s partners provide consulting, implementation, and production expertise to help clients on their CCM journey.

Enterprise Production Partners

Enterprise Production Partners (EPPs) are service providers offering customers a range of solutions for leveraging Messagepoint in customer communications. EPPs resell Messagepoint, provide standardized touchpoints for the Touchpoint Marketplace, and offer an extensive catalog of services, including print and digital solutions. Messagepoint customers can also automatically send formatted production files via Production Manager to EPPs for seamless fulfillment.

Production Partners

Production Partners leverage Messagepoint to deliver services to customers that enable their clients to quickly and easily create, target, and manage their customer-focused communications without involving IT. These partners create, update and manage materials for their clients in a managed service model, while still providing proofing and approvals from the client. They also set up templates and manage print services while enabling clients to self-manage their content and rules.

Channel Partners

Our Channel Partners both resell and refer Messagepoint to enable their customers to deliver optimized customer experiences through optimized communications.

Technology Partners

Messagepoint integrates with a variety of technology solutions to enable organizations to leverage existing investments for composition, email, messaging and customer management.

Delivery Partners

Messagepoint Delivery Partners provide the services necessary for a successful implementation of Messagepoint. From startup to on-going touchpoint development and management, these expertly trained and certified partners can help you in all aspects of a Messagepoint project.

4 Partnership Program Benefits

Scale your communications practice

Messagepoint is the clear leader in intelligent content management for customer communications, and invests heavily in assisting our partners build successful practices. By being a part of our growing ecosystem, Messagepoint will provide you with the resources and support you need for success.

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Support for your unique business model

The Messagepoint Partner Program offers outstanding growth opportunities for global and regional consultancies, systems integrators, print services providers, direct mail and marketing services providers, and technology providers.

Laptop and stacks of loan documents, plus clipboards and pens, arranged on a white surface.

Develop specialized, in-depth expertise for delivery.

Messagepoint offers a wide range of training programs, along with integrations and consulting to help you master Messagepoint’s solutions and develop the specialized skills to serve companies of all sizes, industries and geographies.

Laptop and stacks of loan documents, plus clipboards and pens, arranged on a white surface.

Plan, build and grow your practice.

Collaborate with Messagepoint to build a well-planned, go-to-market approach to success. With co-marketing, co-selling and joint service delivery, you’ll drive successful business outcomes for your clients while dramatically growing your Messagepoint business.

Laptop and stacks of loan documents, plus clipboards and pens, arranged on a white surface.

Pillars of the Messagepoint Partner Program

Training and education

Let Messagepoint’s training, certification programs and best practices make you an invaluable resource to your clients.

Delivery methodologies

Gain exclusive access to Messagepoint’s delivery methodologies and pre-sales programs.

“We’re big fans of Messagepoint. The platform has given us the tools we need to maximize our statement capability, making it much easier to manage the varying communication needs of our clients, and provide them more marketing opportunities. We like the platform so much, we’ve made the decision to migrate our letter applications over to Messagepoint for all our clients as well.”

Renee Somers
Product Manager & Capability Manager
Alliance Data

Technology and support

Messagepoint’s service and support programs mean you are always up to date.

Marketing and collateral

Access Messagepoint’s portfolio of materials to support your own communications.

Frequently asked questions

What types of organizations does Messagepoint partner with?
How do I know which type of Messagepoint partnership is right for my organization?
What support does the Messagepoint partner program provide?