The AI Inflection Point in CCM: From Assistance to Governed Automation
BUSINESS USERS
Putting Business Users In The Driver’s Seat
Stop waiting on IT or third-party service providers to make updates to your communications. The Messagepoint Communications Cloud gives content owners hands-on control over content, rules, layouts, and approvals—while agentic AI automates the time consuming, repetitive work so teams can get accurate communications out the door faster.
How Messagepoint Can Help
Control the communications lifecycle
Accelerate the process of creating and updating communications by managing not just the content, but also targeting rules, content variations, templates, proofing, and testing.
Automate content management with AI
Say goodbye to slow, manual content updates. With MARCIEAssist, just describe what you’re trying to accomplish, and Messagepoint’s AI executes the work across your content, rules, and communications—while you maintain full visibility and control at every step.
AI-powered insights and guidance
MARCIEAssist provides AI-powered insights into your communications and guidance as you work—helping you understand how to complete tasks and what impact changes may have. This reduces manual investigation, accelerates impact analysis, and reinforces system learning, enabling you to make decisions with confidence, every time.
Control and reuse content across channels
Sophisticated sharing capabilities enable you to centrally manage and reuse content across touchpoints and channels. Packaged integrations and APIs ensure your content gets to where you need it to go.
Ensure you’re always in compliance
Eliminate redundant content edits and create a single point of change for regulatory disclosures to ensure consistency and compliance.
Make it personal
Harness the power of advanced personalization options that make it easy to target the right content to your audience and hit the right mark—every time.
Collaborate with all stakeholders
Embedded workflow and powerful QA capabilities enable collaboration across content creation teams, legal, and compliance to ensure the right stakeholders can update, review, and approve content as required.
Optimize content with AI
Effortlessly improve the clarity and consistency of your communications using AI Assisted Authoring. Automatic issue identification and suggested content rewrites enable you to analyze, optimize, and translate your content faster than ever before.
