Company

About Us

Messagepoint gives non-technical business users intelligent control over the content in customer communications to achieve unparalleled personalization, relevancy, brand consistency, and compliance. Only Messagepoint products harness AI-powered Content Intelligence to automate and simplify the process of migrating, optimizing, authoring and managing customer communications across all platforms and channels.

We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omnichannel customer communications.

3/4

of the top US Banks

2/3

of the top Canadian Banks

2/3

of the top US Health Payers

2/4

of the top US P&C Companies

Hand pointing at an ipad displaying a chart

Awards and recognition

The 2022 IDC MarketScape for CCM positions Messagepoint as a Leader in strategy and capabilities.

Get the 2022 IDC MarketScape Excerpt

Recent Awards

Messagepoint has grown from its beginnings as a top global Customer Communications Management (CCM) integrator (formerly known as Prinova), to become a recognized leader in the space due to our unique ability to intelligently migrate, manage, and optimize content.

Certifications

SOC 2

Messagepoint obtains a SOC 2 Type 2 report and a SOC 3 report annually after completion of audits conducted by PwC in accordance with criteria established by the American Institute of Certified Public Accountants (AICPA). These audits cover the suitability of the design and operating effectiveness of controls relevant to Security, Availability, Confidentiality and Privacy and provide assurance that Messagepoint’s service commitments and system requirements were achieved as further described in the reports.

Please contact us for inquiries regarding these audit reports.

STAR Level One

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices. Messagepoint has attained the STAR Level One security self-assessment based on the Cloud Controls Matrix and the CSA Code of Conduct for GDPR Compliance.