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Correspondence CORRESPONDENCE

Take complete control of your letters.

Managing large inventories of hundreds or thousands of letter templates is a challenge. Traditional systems make it difficult to adhere to brand standards, ensure compliance and control quality across your corpus of communications – all the while requiring slow, manual and tedious change cycles. But there is another way.

Correspondence Correspondence

How Messagepoint can help.

Clean up

Clean up your corpus of communications.

Messagepoint Rationalizer finds patterns in your content to eliminate inconsistencies and consolidate similar and duplicate content – reducing your content inventory down to the minimum set of components to maintain and manage.

Share

Share and re-use content to accelerate change and ensure consistency.

Intelligent content management enables sophisticated content sharing and re-use to accelerate both authoring and change cycles.

Consistent experience

Maintain a consistent customer experience.

With master templates that share content down to variants, it’s easy to make changes to branding elements across all letters to ensure a consistent customer experience. It also eliminates the redundant work of managing hundreds of duplicated templates.

Make it personal

Make it personal.

Harness the power of advanced personalization options that make it easy to target content to your audience and hit the right mark – every time.

Digital

Get to digital faster.

Omni-channel touchpoints make communicating with your customers through to their channel of choice easy. Content sharing ensures a consistent experience across all channels automatically and efficiently.

Compliance

Stay in compliance.

Leverage a single point of change for regulatory content and disclosures shared across touchpoints to ensure every communication has the right information and is up to date.

eBook – Top 10 Must-Have Capabilities of a Next Generation Correspondence Management System

Explore the top 10 characteristics that modern correspondence management systems should have to meet customer expectations today and in the future.

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Correspondence Correspondence Correspondence

Featured resources

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Articles

Infographic – How to Make Correspondence Modernization a Reality

Cleaning up and optimizing customer correspondence inventories is on the to-do list of many organizations in regulated industries…

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eBooks & Whitepapers

Top 10 Must-Have Capabilities of a Next Generation Correspondence Management System

Customer communications are changing. There’s an entire generation of people who will now experience most of their purchasing,…

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Aspire 2021 Leaderboard
Articles

2021 Aspire CCM Leaderboard

Messagepoint has been named as an overall leader of Customer Communications Management (CCM) software solutions in the Aspire…

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