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Take complete control of your letters.

Managing large inventories of hundreds or thousands of letter templates is a challenge. Traditional systems make it difficult to adhere to brand standards, ensure compliance and control quality across your corpus of communications – all the while requiring slow, manual and tedious change cycles. But there is another way.

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How Messagepoint can help.

Clean up

Clean up your corpus of communications.

Messagepoint Rationalizer finds patterns in your content to eliminate inconsistencies and consolidate similar and duplicate content – reducing your content inventory down to the minimum set of components to maintain and manage.


Share and re-use content to accelerate change and ensure consistency.

Intelligent content management enables sophisticated content sharing and re-use to accelerate both authoring and change cycles.

Consistent experience

Maintain a consistent customer experience.

With master templates that share content down to variants, it’s easy to make changes to branding elements across all letters to ensure a consistent customer experience. It also eliminates the redundant work of managing hundreds of duplicated templates.

Make it personal

Make it personal.

Harness the power of advanced personalization options that make it easy to target content to your audience and hit the right mark – every time.


Get to digital faster.

Omni-channel touchpoints make communicating with your customers through to their channel of choice easy. Content sharing ensures a consistent experience across all channels automatically and efficiently.


Stay in compliance.

Leverage a single point of change for regulatory content and disclosures shared across touchpoints to ensure every communication has the right information and is up to date.

Whitepaper – The Promise of Software Automation in CCM Template Reduction

Learn how developments in AI and machine learning will help companies reduce template inventories, speed up template conversion, generate contextual insights, and empower business users to improve customer experiences.

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Featured resources


2020 Aspire CCM Leaderboard

Messagepoint has been named a leading provider of customer communications management (CCM) solutions in the 2020 Aspire Leaderboard…

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Messagepoint is named a leader in the IDC MarketScape for CCM

The IDC MarketScape for CCM positions Messagepoint as a Leader in strategy and capabilities.  “Messagepoint is highly focused…

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Whitepaper - The Content Intelligence Revolution Part 2, Optimization & Assisted Authoring
eBooks & Whitepapers

Whitepaper – The Content Intelligence Revolution Part 2, Optimization & Assisted Authoring

The Content Intelligence Revolution – Part 2: Optimization & Assisted Authoring   The CCM industry is at the…

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