Request a Demo

Interested in seeing a demo?

Fill out the following information (please ensure you provide some detail on the problem you are looking to solve or the Messagepoint product you are interested in).

Messagepoint ECP

Complete control for communications processing, delivery, and tracking.

Monitor screen showing a status overview dashboard Monitor screen showing a status overview dashboard

Produce, orchestrate, and track communications across channels

Messagepoint ECP is a high-performing and highly scalable enterprise communications processing solution that provides full visibility and control over the customer communications supply chain. ECP complements Messagepoint’s intelligent content hub by giving operations teams the ability to perform valuable post-composition work, optimize print manufacturing runs, and manage jobs in production to maximize efficiency.


Get complete control of production

Empower operations teams to manage the entire production and orchestration workflow for all supported customer communication channels including print, archive, email and SMS without having to rely on IT. Intelligently merge jobs to optimize manufacturing efficiency and perform ad-hoc pulls of individual communications or entire jobs.

Three mail icons with a checkmark under one that will be released

Hold and household to reduce print & postage costs

Leverage Messagepoint ECP to combine communications destined for the same address into the same envelope, and intelligently hold documents to maximize the number mailed at one time – all while respecting compliance requirements.

Icons of a single message going from Messagepoint to a computer, a tablet and a mobile phone text message

Orchestrate seamless cross-channel experiences

Coordinate customer communications across channels so that customer experiences involving multiple channels can be successfully orchestrated, such as notifying clients by SMS or email when their communications have been posted to an online web portal.

Disaster recovery

Seamless Disaster Recovery

Eliminate dependency on specific print service providers, either third party or in-house, and reroute print jobs from one facility to another in the event of a service outage.

Illustrated computer screen displaying customer preferences

Suppress print and move clients to digital

Messagepoint ECP helps you manage the process of transitioning customers to digital communications by selectively suppressing printed materials and converting print-ready files into digital formats.

Our cloud, your cloud, or on-premise

Messagepoint ECP can be deployed in a variety of ways to meet your organization’s needs. Messagepoint ECP can be fully hosted by Messagepoint for communication processing, deployed in your cloud, or deployed in your on-premise data center.


Create a detailed audit trail

Audit, track and control communications at the batch or individual level to show the chain of custody for every communication and ensure that the right communications go to the right customers.

Archive With Confidence@2x

Archive with confidence

Messagepoint ECP can work with your existing archive to ensure communications are properly recorded and accessible to your customer service teams and customers.

Let us prove it to you.

Messagepoint can solve your most complex communications problems. Sound too good to be true? You owe it to yourself to investigate further.

Intrigued, but not ready to meet?
Check out our resources for more insights.

Featured resources

FI SPARK Matrix2024
eBooks & Whitepapers

Messagepoint recognized as an overall technology leader in the 2024 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions

Quadrant Knowledge Solutions has recognized Messagepoint as an overall technology leader in the 2024 SPARK Matrix for Customer…

Read the whitepaper
Aspire Customer Communications Management Leaderboard Vendor Hosted CCM 2023

2023 Aspire CCM Leaderboard

Messagepoint was Recognized as a Leader in the 2023 Aspire CCM-CXM Technology Vendors Leaderboard for the sixth consecutive…

Read the article
Hand pointing at an ipad displaying a chart

Messagepoint Named a Leader in IDC MarketScape: Worldwide Cloud Customer Communications Management 2022 Vendor Assessment

TORONTO, June 6, 2022 – Messagepoint announced today it has been named a Leader in the IDC MarketScape:…

Read more

Request More Information

Interested in learning more about Messagepoint?  Let us know how we can help.