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Messagepoint ECP

Complete control for communications processing, delivery, tracking, and archiving

Monitor screen showing a status overview dashboard Monitor screen showing a status overview dashboard

Produce, orchestrate, and deliver communications across channels

Messagepoint ECP complements Messagepoint’s intelligent content hub by streamlining the post-composition work required to produce and deliver your communications to your customers. This high-performing and highly scalable Enterprise Communications Processing solution provides a comprehensive suite of capabilities that ensure you can securely and confidently meet SLAs and compliance requirements.

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Get complete control of production

Messagepoint ECP automates the entire production and orchestration workflow, while giving you total control of the communication journey and real-time visibility into job status. Organizing your communications into optimized processing units, Messagepoint ECP prepares required outputs for all your supported channels including print, archive, email, SMS, etc.

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Create a detailed audit trail

Audit, track and control communications at the batch or individual level, so you can always be sure that the right communications go to the right customers.

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Empower your business users

Business users can review, approve, and pull individual communications or entire jobs to reduce your reliance on IT resources.

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Archive with confidence

Messagepoint ECP acts as a digital fortress for your communications across all channels, ensuring auditability and providing GDPR and ISO-14641 compliance. This highly secure archiving solution enables communications to be easily accessed by approved business users without risk of destruction or alteration.

Let us prove it to you.

Messagepoint can solve your most complex communications problems. Sound too good to be true? You owe it to yourself to investigate further.

Intrigued, but not ready to meet?
Check out our resources for more insights.

Featured resources

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2021 Aspire Leaderboard
Articles

2021 Aspire CCM Leaderboard

Messagepoint has been named as an overall leader of Customer Communications Management (CCM) software solutions in the Aspire…

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IDC Leaderboard
eBooks & Whitepapers

Messagepoint is named a leader in the IDC MarketScape for CCM

The IDC MarketScape for CCM positions Messagepoint as a Leader in strategy and capabilities.  “Messagepoint is highly focused…

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Spark Matrix diagram
eBooks & Whitepapers

Messagepoint named a leader in the SPARK Matrix for Customer Communication Management 2021

Quadrant Knowledge Solutions has named Messagepoint as a leader in the SPARK Matrix for Customer Communication Management 2021.…

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