Accelerate translation processes while increasing accuracy with Messagepoint and the power of AI.
For regulated organizations, translation of customer communications is a slow, time-intensive process, often handled one document at a time using a patchwork of disconnected tools. Messagepoint transforms the end-to-end translation workflow. With its highly efficient content-centric approach, integrated AI translation and quality checks, and flexible collaboration tools, Messagepoint enables you to translate communications and documents faster, cheaper, and with greater accuracy and control than ever before.
With Messagepoint, communications are broken down into individual content components, which are reused across communications and channels as required. This enables you to translate those content objects just once instead of multiple times, decreasing your translation workload and ensuring consistency and compliance throughout your communications. It also enables you to translate portions of more complex documents as they are completed, further accelerating translation work.
Accurately translate your content into 60+ languages with a mouse click using integrated AI translation, powered by Assisted Authoring. Whether you choose to leverage integrated translation models from OpenAI or DeepL, Messagepoint translates your content at speeds far faster than human counterparts, while also preserving variable data fields and formatting of your content, saving you from having to add these elements back in manually.
Leverage Glossaries to specify how certain terms and phrases are translated by AI. Glossaries ensure your sensitive content, such as product names, industry terminology, and regulatory language, is translated the exact same way, every time.
Whether you use AI or humans to translate your content, Messagepoint’s AI-powered Translation Accuracy capabilities reduce days of reviews down to minutes. AI automates checks for semantic similarity, missing content, text styles, variables, SmartText, and named entities between different language versions of your content. Visual indicators reveal inconsistencies, making it fast and easy for your team to make any necessary corrections.
The Translation Accuracy dashboard helps you identify content with inaccurate or missing translations within your communications library. The dashboard enables you to drill down to access AI-generated explanations of translation issues to quickly make the required corrections and ensure accuracy and consistency across all language versions of your content.
Messagepoint enables you to manage the entire end-to-end process of translation and related quality checks. Configurable workflows enable you to control exactly how, when, and to whom translation tasks are assigned, including sending content directly to third-party translators or using AI-powered translation before passing it to human translators to apply the finishing touch.
Messagepoint’s QA Module provides total visibility into the progress of your translation projects so that bottlenecks can be quickly resolved, workloads can be balanced, and work is completed on schedule. Integrated task management, resource management, audit trails, reports, and dashboards track every step of the process so you can see exactly who translated what content, when translation occurred, and who provided approval.
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