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CCM, Reinvented.

The future of AI-powered CCM.

Transform how customer communications work gets done with the Messagepoint Communications cloud.

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Meet MarcieAssist

The first agentic AI built to do the work of CCM.

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Automate communications work

Let AI handle routine content, rules and data work

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Reduce communications complexity

Eliminate content and template sprawl with intelligent content management.

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Communicate across every channel

Manage content centrally and reuse it across communications and channels.

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Reduce compliance risk

Maintain accuracy, transparency, and governance across every change.

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Manage production end-to-end

Compose, produce, deliver, and track communications across channels.

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Get insight. Get guidance

Agentic AI helps you understand impact, uncover dependencies, and accelerate change with confidence.

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Built for regulated communications.
Designed to simplify complexity.

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Financial Services

Create, manage and deliver highly personalized, regulated customer communications across banking, lending, wealth management, and insurance with greater speed, accuracy, and control.

TOP US BANKS TRUST MESSAGEPOINT

FINSERV Solutions

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Health Insurance

Purpose-built solutions streamline the creation, management, and delivery of complex member communications while improving accuracy, compliance, and operational efficiency.

TOP HEALTH PAYERS TRUST MESSAGEPOINT

Healthcare Solutions

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Government

Simplify the management of client communications across channels while improving accessibility, compliance, transparency, and service delivery across programs and agencies.

Government Solutions

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Service Providers

Help clients modernize customer communications while reducing operational complexity, accelerating onboarding, and improving service delivery at scale.

Service Providers

A proven solution that solves real problems

Articles

How to Modernize CCM Without Giving Up Control of Customer Data

Articles

Messagepoint, Co-Founder & CEO, Steve Biancaniello’s Exclusive Interview with MarTech Pulse on Customer Communications Management

Steve Biancaniello discusses Customer Communications Management, MARCIEAssist, agentic AI, governed automation, compliance, and the future of AI-powered CCM

News

Messagepoint Recognized as a Leader for the Seventh Consecutive Year and Named Innovation Pioneer in the QKS SPARK Matrix™: Customer Communications Management 2026

Messagepoint has been positioned as a leader in the QKS SPARK Matrix™: Customer Communications Management (CCM) 2026 for the seventh consecutive year.

IDC Worldwide Intelligent Customer Communications Vendor Assessment

This study highlights the factors expected to be the most influential for buyers to define a next-generation Gen AI-infused customer communication strategy and defines a short list of vendors best suited for the buyer’s industry, company size and technology environment.

Read the report