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Intelligent control for your content.

Harness the power of AI to ensure efficiency, compliance and meaningful customer connections through your regulated communications.

AI-Powered Customer Communications Management (CCM)

It’s been said that Words Matter, that Content is King, and Content Builds Relationships… isn’t it time to treat your content with the respect it deserves?

Messagepoint uniquely provides intelligent approaches to managing the complex content in regulated, personalized communications. Our customers respond faster, with greater empathy and achieve a consistent customer experience across all channels. All while ensuring compliance and accuracy.

Migrate CCM content off legacy platforms

Migrate off legacy platforms

Empower CCM content authors

Empower content authors to accelerate time to market

Optimize CCM content

Optimize content and adhere to brand, reading levels, sentiment standards

Personalize and share CCM content

Personalize and share content intelligently with dynamic variations

Control regulatory content

Control regulatory content and streamline change cycles

Output

Orchestrate and track across all channels

Messagepoint recognized as a CCM leader by industry analysts

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Global leaders manage communications better with Messagepoint

2/4

top US Banks

2/3

top Canadian Banks

2/3

top US Health Payers

2/4

top US P&C Companies


Seriously Intelligent Solutions

Messagepoint’s Customer Communications Management (CCM) solutions give customers end-to-end control over migrating, optimizing, authoring, and managing personalized, compliant customer communications across all channels. Our cloud-based solutions include:

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MESSAGEPOINT

Give non-technical business users intelligent control of customer communications

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RATIONALIZER

Accelerate content migration while optimizing your content

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HEALTHCARE

Streamline the creation and updating of Medicare communications

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Let us prove it to you.

Messagepoint can solve your most complex communications problems. See for yourself why so many industry leaders rely on us every day.

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ANALYST REPORT

Messagepoint named a leader in the SPARK Matrix for Customer Communication Management 2021

Quadrant Knowledge Solutions has named Messagepoint as a leader in the SPARK Matrix for Customer Communication Management 2021.

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Spark Matrix

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