About Us
Messagepoint is a leading provider of AI-powered customer communications management software. Only Messagepoint harnesses AI to automate and simplify the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical (business) users. Customers rely on its award-winning platform to deliver exceptional, highly personalized customer communications across all platforms and channels with unparalleled speed, efficiency and accuracy.
In February 2026, Messagepoint acquired Sefas, a CCM and enterprise communications processing (ECP) software vendor and we were thrilled to welcome the Sefas customer base to the Messagepoint family!
Messagepoint is trusted by
Awards and recognition
Messagepoint has grown from its beginnings as a top global Customer Communications Management (CCM) integrator (formerly known as Prinova), to become a recognized leader in the space due to our unique ability to intelligently migrate, manage, and optimize content.
Recent Recognition Includes:
SPARK Matrix for CCM
The 2025 SPARK Matrix for Customer
Communication Management by
QKS Group positions
Messagepoint as a Technology Leader
and a Pioneer in innovation
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Certifications
Messagepoint obtains a SOC 2 Type 2 report and a SOC 3 report annually after completion of audits conducted by PwC in accordance with criteria established by the American Institute of Certified Public Accountants (AICPA). These audits cover the suitability of the design and operating effectiveness of controls relevant to Security, Availability, Confidentiality and Privacy and provide assurance that Messagepoint’s service commitments and system requirements were achieved as further described in the reports.
Please contact us for inquiries regarding these audit reports.
Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices. Messagepoint has attained the STAR Level One security self-assessment based on the Cloud Controls Matrix and the CSA Code of Conduct for GDPR Compliance.