Articles

Messagepoint: Once again named a Hot Company for CX by Document Strategy

BY Ed Worsfold

We are thrilled to announce that Messagepoint has once again been recognized as a “Hot Company” by Document Strategy Magazine, a leading publication in the document management and customer communications management (CCM) industry. This prestigious accolade highlights our dedication to providing transformative solutions to support customer communications and our commitment to excellence in the field.

At Messagepoint, we understand the unique challenges that businesses face in delivering personalized and engaging customer communications at scale. In an increasingly digital world, companies need to effectively manage and streamline their customer communication processes, all while ensuring compliance and maintaining brand consistency.

Our innovative solutions empower organizations to take control of their customer communications through our advanced content management platform. With Messagepoint, business teams can easily create, manage, and optimize their customer communications across multiple channels, including print, email, web, and mobile.

Our unique ability to help companies to centrally manage and reuse pieces of content across teams, communications, touchpoints, and channels via our intelligent content hub sets Messagepoint apart. MARCIE, Messagepoint’s Advanced Rationalization and Content Intelligence Engine with generative AI capabilities offers a range of benefits for businesses seeking to optimize their customer communications management with advanced Assisted Authoring capabilities, letting you create more consistent, easy-to-understand, and compliant content.

Our inclusion as a “Hot Company” by Document Magazine further validates our commitment to innovation and industry leadership and follows recent analyst recognition for Messagepoint as leaders in CCM.

We are proud to be recognized for our contributions to the field of customer communications.

To learn more about this esteemed award, please visit Document Magazine’s website.