Member satisfaction with health plans is falling across both Commercial and Medicare Advantage segments, and the gap between…
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J.D. Power’s 2025 U.S. Mortgage Servicer Satisfaction Study reveals a widening gap in borrower satisfaction between mortgage origination…
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Borrower confusion comes at great cost. J.D. Power’s 2025 study shows servicer satisfaction at 596/1,000—131 points below that…
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