Top 20 Questions to Ask when Vetting a Solution for Creating and Managing Medicare Plan Materials

This eBook explores the top 20 questions to ask when evaluating a solution for managing your Medicare Advantage plan materials

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Summary:

Many Medicare Advantage Organizations recognize the substantial benefits that can be gained by using a solution that is purpose-built to support the creation of complex plan materials and documents. While some platforms may claim to support document generation, they only represent an incremental improvement over standard manual or outsourced processes.

Organizations need to ask the right questions to uncover the best solution for their organization and understand the value it can deliver.

Download the ebook to get insights into what to look for in the answers to these top 20 questions when evaluating a solution for managing your Medicare Advantage plan materials:

1. How is Content Managed?
2. Does it provide a pre-built starting point for your core documents to accelerate creation and updates?
3. Does the solution provide annual CMS model updates and late memo content?
4. Does it integrate with the PBP to ensure data accuracy?
5. How is non-PBP plan information managed in the system?
6. How does the system manage content for complex benefit scenarios?
7. Does it enable collaboration?
8. How does it support translation?
9. Does it offer AI capabilities to enhance translation speed and accuracy?
10. Does it support robust QA processes, including side-by-side comparisons and change tracking?
11. Does it provide real-time visibility into project status through dashboards and reporting?
12. What support is offered for approval workflows?
13. Does it automate 508-compliant versions of materials?
14. How does the system support large-print versions of communications?
15. Are non-technical business users able to manage the content, or is IT required to input changes into document layouts?
16. Which documents does it support?
17. What channels does it support?
18. Is it browser-based and cloud-based to enable easy access for remote workers?
19. Does the system allow user roles to be defined with varying levels of permissions and access?
20. What kind of guidance and support will my vendor offer?

This is just a preview of the insights provided in this e-book. Complete the form above to download the full PDF.