Customer experience has long been a core strength for Building Societies and a key differentiator that sets them apart from other mortgage lenders. Yet while high-street banks and fintech challengers are investing heavily in next-generation technology for customer communications, Building Societies still rely on outdated systems, manual processes, and third-party print service providers to manage their communications.
Discover the best practices for modernising mortgage communications and get started today.
The time has come for mortgage servicers to change their approach to borrower communications. They no longer need…
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The mortgage servicing sector is being held back, unable to meet consumer demands for speed, personalization, and digital…
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“Many origination and servicing processes are still slow, manual, labor-intensive, and fragmented— in other words, ripe for disruption”…
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