As State and Local Governments grapple with the digital transformation of federal programs under their administration, they must examine the modernization activities occurring in the private sector to design and meet consumer expectations for citizens accessing benefits programs.
Read this white paper to learn more on considerations for State and Local Government relating to the implementation of e-signatures for communications, including client and third-party correspondence and notices, that will improve the customer experience and address important issues surrounding security, compliance, legal, and operational needs.
Customer communications are changing. There’s an entire generation of people who will now experience most of their purchasing,…Read the whitepaper
Times have changed, and so have consumer expectations. Technology is constantly improving the customer experience, every successful iteration…Read the article
Today’s customers demand digital access and information from every business they interact with, including their financial service providers…Read the article