Customer Communications Management professionals like you need to manage customer messages for a multitude of printed communications like statements, letters, welcome kits, as well as messages across digital channels such as email web, SMS and more. Managing these cross-channel communications can a real adventure.
Read this eBook to learn how to navigate the customer communications jungle.
For healthcare payers offering Medicare Advantage and Dual Special Needs Plans (D-SNPs), the translation of member-facing materials is…
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Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure…
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On July 14, the Department of Justice (DOJ) issued a memo calling on federal agencies to adopt artificial…
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