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Resources

Evil Genius

BY Ed Worsfold

You don’t have to be an evil genius to get control over your customer communications.  Watch the video below to see how you can get the control you need.

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How Mortgage Servicers Can Harness Generative AI to Strengthen Borrower Relationships
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Making Mortgage Borrower Communications Easier to Understand by using Generative AI

Clear, concise borrower communications are essential for effectively supporting borrowers and enabling confident financial decisions. Unfortunately, most mortgage…

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8 Must-Haves for Life Insurers When Modernizing Correspondence Systems

Over half of life insurers’ IT budgets are now dedicated to maintaining legacy technology infrastructure, which is a…

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What it Takes to be Effective with Gen AI – Adopting Roles and Providing Structure to Increase Accuracy

Part 2 of a 3-part series on AI in CCM In the first installment of my series, “What…

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