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eBooks & Whitepapers

Document Center of Excellence

Establishing a Document Center of Excellence (DCOE) can provide one key to success by applying the same high level of strategic attention and alignment to documents and customer communications management as given to other fundamental activities of business like technology, finance, marketing or compliance.

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Articles

How AI-driven Content Intelligence Can Improve the Customer Experience

Most organizations today are scrutinizing every dimension of their customer communications for the potential to enhance the customer…

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Whitepaper - The Content Intelligence Revolution Part 2, Optimization & Assisted Authoring
eBooks & Whitepapers

Whitepaper – The Content Intelligence Revolution Part 2, Optimization & Assisted Authoring

The Content Intelligence Revolution – Part 2: Optimization & Assisted Authoring   For customer communications professionals, the rise…

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