TORONTO, April 1, 2022 – Messagepoint is the AI-powered customer communications management (CCM) sponsor of DOCUMENT Strategy Forum (DSF) ’22, in addition to exhibiting and speaking at the event. DSF ’22 is being held April 4-6 at the Hyatt Regency Chicago in Rosemont, Illinois. In booth 204, the company will highlight its award-winning, SaaS-based solutions, Messagepoint and Rationalizer, that harness the power of AI to ensure efficiency, compliance and meaningful customer connections through all channels of communication.
Offering an intelligent content hub for all types of customer communications, Messagepoint leverages the power of MARCIE, its AI-powered Content Intelligence Engine, to enable organizations to enhance customer experiences with optimized communications. The SaaS-based solution focuses on intelligent approaches to managing and authoring content to enable maximum efficiency and impact while dramatically reducing time to market, simplifying change management and ensuring consistency and compliance across an organization’s library of customer communications.
Rationalizer is the first software solution on the market that uses the power of AI to make it easy to get content out of legacy formats and systems, optimize it and migrate it into modern environments. Rationalizer helps organizations grappling with enterprise-wide communications modernization and transformation initiatives by providing the ability to consolidate and optimize the content efficiently, taking content libraries from legacy platforms 99% faster and with far less cost than other approaches.
On Tuesday, April 5 from 9:40 a.m. – 10:30 a.m. CDT, Patrick Kehoe, EVP, product management at Messagepoint, will present “Driving Standard Messaging for Omni-channel Experiences.” During this session, Kehoe will outline best practices for creating a cohesive customer experience across all channels by leveraging standardized messaging and advanced content reuse approaches. Additionally, Kehoe will illustrate in real-time how to create a consistent message by sharing content across different communication channels.
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