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Resources

Evil Genius

BY Ed Worsfold

You don’t have to be an evil genius to get control over your customer communications.  Watch the video below to see how you can get the control you need.

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Articles

Using AI to Scale Translation of Member Communications

In parts 1 and 2 of this series, we explored how credit unions can leverage AI to optimize…

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Why AI is the key to breaking down CCM Modernization barriers

For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive…

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Articles

How AI can help Building Societies meet Consumer Duty plain language standards

Building Societies rightly pride themselves on member experience and service quality. Yet many mortgage administration teams still struggle…

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