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Resources by Pam Mugford

Type
Industry
Use Cases
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Articles
Credit Card Providers

Four Ways to Ease the Pain of Regulated Customer Communications

October 1, 2020
Articles
Financial Services

Communication Best Practices: Preparing for the Unexpected

July 7, 2020
Articles

Crisis Communications - Tips to ensure your customer communications team is ready for the next crisis

April 24, 2020
Articles

Can your CCM system support your crisis communications needs? 12 questions to ask

April 24, 2020
Customer Communication Management
Articles
Mortgage Servicing

Automate Brand Consistency Across Customer Communications

April 17, 2020
Articles
Financial Services

Creating Effective Customer Communications in Times of Uncertainty

April 16, 2020
Articles

Messagepoint Content Centricity 2020 Update

February 28, 2020
Articles

How Messagepoint Harnessed AI-powered Content Intelligence to Improve Customer Communications Management

November 8, 2019
Customer Stories
Credit Card Providers

How a large Canadian bank modernized credit card disclosures management — accelerating time to market and reducing risk

November 8, 2019