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Resources by Pam Mugford

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Articles
Financial Services

Creating Effective Customer Communications in Times of Uncertainty

April 16, 2020
Articles

Messagepoint Content Centricity 2020 Update

February 28, 2020
Articles

How Messagepoint Harnessed AI-powered Content Intelligence to Improve Customer Communications Management

November 8, 2019
Customer Stories
Credit Card Providers

How a large Canadian bank modernized credit card disclosures management — accelerating time to market and reducing risk

November 8, 2019
Events & Webinars

Messagepoint’s AI-Powered Customer Communications Management Solutions Now Listed on Salesforce AppExchange

October 10, 2019
Articles

How Proactive Use Of Sentiment Analysis Can Help You Create Better Customer Experiences

May 3, 2019
Articles
Government & Public Sector

Spot the Difference: Consolidate Your Content Inventory to Improve Consistency, Compliance and Enhance the Customer Experience

May 3, 2019
Articles

How Automating Readability Scoring Leads to Greater Communications—and Greater Profits

May 3, 2019