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How to leverage ChatGPT and other generative AI platforms to safely improve borrower experiences

The language we use when we communicate with borrowers has a powerful impact on how a message is interpreted, how well it is received, and whether it provokes the desired response

Watch this on-demand webinar, and learn how the latest advancements in generative AI and intelligent content management can help you give borrowers ready access to the information they need, all while ensuring that it’s easy to understand, conveys the appropriate sentiment, and is optimized for the delivery channel.

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In this brief video, Marci Maddox, VP of Research and Content at IDC introduces the latest IDC Marketscape…

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