Too many mortgage servicers are at the mercy of third-party service providers and outdated systems when it comes to managing borrower communications. Join Patrick Kehoe from Messagepoint and Duwaine Thomas from Newbold Advisors to learn how to take back control of the borrower communication process to reduce cycle times and costs, control authoring and review cycles, eliminate operation silos between print and digital communications and ultimately deliver better borrower experiences.
Toronto, ON and New York, NY, August 11, 2025 – Messagepoint, a leading customer communications management (CCM) solutions…
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Background: Increasing complexity due to growth by acquisition The Annual Enrollment Period (AEP) is a critical time when…
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In a recent article, I discussed the value of conveying the right sentiment in member communications and how…
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