Resources

Words Matter- How to Supercharge Your Customer Communications with AI

In this on-demand webinar, CX expert Adam Toporek, and customer communications expert Patrick Kehoe of Messagepoint discuss how financial services firms can make measurable improvements in your customer experience and improve communications across all channels by leveraging AI-powered content.

By watching this on-demand webinar, financial marketers and customer service teams will learn how to:

• Use positive language, emotion, priming and framing to enhance the receptiveness to your message
• Leverage AI to ensure your message is understood by your customers
• Automate brand guidelines enforcement to build customer loyalty