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Resources

Words Matter- How to Supercharge Your Customer Communications with AI

In this on-demand webinar, CX expert Adam Toporek, and customer communications expert Patrick Kehoe of Messagepoint discuss how financial services firms can make measurable improvements in your customer experience and improve communications across all channels by leveraging AI-powered content.

By watching this on-demand webinar, financial marketers and customer service teams will learn how to:

  • Use positive language, emotion, priming and framing to enhance the receptiveness to your message
  • Leverage AI to ensure your message is understood by your customers
  • Automate brand guidelines enforcement to build customer loyalty

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PRESS RELEASE

Messagepoint Expands into Asia-Pacific Region to Meet Growing Demand for Modernization and Content Optimization in Customer Communications

TORONTO, August 4, 2020 – Messagepoint is expanding its global presence into the Asia-Pacific (APAC) region with the…

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Articles

Tackling the Top Challenges faced by Medicare Advantage Organizations in Managing Mandatory CMS Materials

Medicare Advantage is the fastest growing business segment in the Healthcare insurance industry in the United States. According…

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Articles

In today’s world cloud-based CCM is table stakes

Early on the team at Messagepoint recognized the value of enabling customer communications to be authored, edited, and…

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