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Videos

Best Practices for Migrating from Legacy CCM and Document Management Platforms

BY Ed Worsfold

Join Kaspar Roos, CEO and founder of Aspire, and Patrick Kehoe, EVP Product Management at Messagepoint, to learn how organizations can overcome the challenge of transforming communications by combining best practices and AI-powered solutions.

In this on-demand webinar, learn about:

  • The latest trends in customer communications and why more organizations are choosing to modernize now more than ever
  • How AI can help automate key steps in the migration process to significantly reduce the time and effort required
  • Why migration provides the perfect opportunity to optimize content to improve manageability and customer experiences going forward

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Toronto, ON and New York, NY, August 11, 2025 – Messagepoint, a leading customer communications management (CCM) solutions…

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How a top Medicare Advantage Organization transformed document preparation across hundreds of plans with Messagepoint

Background: Increasing complexity due to growth by acquisition The Annual Enrollment Period (AEP) is a critical time when…

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Using AI to automate plain language optimization of member communications

In a recent article, I discussed the value of conveying the right sentiment in member communications and how…

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