In this whitepaper, sponsored by Messagepoint and produced by Aspire CCM, Founder & CEO Kaspar Roos and Senior Research Analyst Will Morgan of Aspire CCS highlight the most important shifts in the market, provide an overview of the state of cloud computing in CCM, and explain what opportunities this transition presents to both enterprises and services providers who are ready to modernize their communications strategies
Toronto, ON and New York, NY, August 11, 2025 – Messagepoint, a leading customer communications management (CCM) solutions…
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Background: Increasing complexity due to growth by acquisition The Annual Enrollment Period (AEP) is a critical time when…
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In a recent article, I discussed the value of conveying the right sentiment in member communications and how…
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