The CCM industry is at the dawn of a content intelligence revolution. Driven by advancements in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), traditional barriers that prevent enterprises from cost-efficiently modernizing their communications are rapidly collapsing. In the second white paper in a two-part series, Aspire founder and CCM industry expert Kaspar Roos outlines his vision of how content intelligence will shape the industry in years to come
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly…
Read the ArticleTORONTO, March 20, 2024 – Messagepoint announced today it has been named a winner for the second year…
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