The CCM industry is at the dawn of a content intelligence revolution. Driven by advancements in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), traditional barriers that prevent enterprises from cost-efficiently modernizing their communications are rapidly collapsing. In the second white paper in a two-part series, Aspire founder and CCM industry expert Kaspar Roos outlines his vision of how content intelligence will shape the industry in years to come
For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive…
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Building Societies rightly pride themselves on member experience and service quality. Yet many mortgage administration teams still struggle…
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Background For over 25 years, Covius has been a trusted provider of technology, insights, and solutions to financial…
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