The CCM industry is at the dawn of a content intelligence revolution. Driven by advancements in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), traditional barriers that prevent enterprises from cost-efficiently modernizing their communications are rapidly collapsing. In the second white paper in a two-part series, Aspire founder and CCM industry expert Kaspar Roos outlines his vision of how content intelligence will shape the industry in years to come
Customer experience has long been a core strength for Building Societies and a key differentiator that sets them…
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Credit unions, like other financial services organizations, are known for sending complex communications to members. Critical communications are…
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