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The CCM industry is at the dawn of a content intelligence revolution. Driven by advancements in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), traditional barriers that prevent enterprises from cost-efficiently modernizing their communications are rapidly collapsing. In the second white paper in a two-part series, Aspire founder and CCM industry expert Kaspar Roos outlines his vision of how content intelligence will shape the industry in years to come
TORONTO, CANADA, FEBRUARY 18, 2026 – Messagepoint, a leading customer communications management (CCM) solutions provider, today announced MARCIEAssure™,…
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MARCIEAssure is an AI-powered quality assurance solution designed specifically to reduce the time, effort, and risk associated with…
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BACKGROUND: The Pressure of Annual CMS Updates for a Lean Team ATRIO Health Plans is a Medicare Advantage…
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