In this whitepaper, sponsored by Messagepoint and produced by Aspire CCM, Founder & CEO Kaspar Roos and Senior Research Analyst Will Morgan of Aspire CCS highlight strategies for customer correspondence (claims interaction, explanation of benefits, notifications, confirmations, and account servicing) in a post-Covid-19 world. With the shift to digital and customer expectations being higher than ever before, there is a need for next-generation correspondence systems to provide customers with the best communication experience.
It’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly…
Read the ArticleTORONTO, March 20, 2024 – Messagepoint announced today it has been named a winner for the second year…
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