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white paper from Aspire
Resources

Next-Gen Correspondence – Developing More Meaningful and Profitable Relationships with Customers

BY Ed Worsfold

In this whitepaper, sponsored by Messagepoint and produced by Aspire CCM, Founder & CEO Kaspar Roos and Senior Research Analyst Will Morgan of Aspire CCS highlight strategies for customer correspondence (claims interaction, explanation of benefits, notifications, confirmations, and account servicing) in a post-Covid-19 world. With the shift to digital and customer expectations being higher than ever before, there is a need for next-generation correspondence systems to provide customers with the best communication experience.

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Messagepoint Names Jen Trewick Director of Strategic Customer Programs and Business Development for Healthcare

TORONTO, June 20, 2025 – Messagepoint announced today the appointment of Jen Trewick in the role of director,…

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Best practices for moving insurance customer communications into the digital-first era

Picture this: A customer seamlessly signs up for your insurance policy through your sleek mobile app in under…

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How AI is Shaping the Future of Customer Communication Translation

Across the globe, organizations are seeking to better cater to increasingly diverse customer populations. In the United States,…

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