Watch this on-demand video and hear Patrick Kehoe, EVP of Product Management at Messagepoint and customer communications expert discuss how a document-centric approach naturally leads to the proliferation of templates under management – slowing down time to market, inhibiting meaningful personalization, and impeding digital transformation initiatives.
Patrick outlines how organizations can break free from this document-centric paradigm and adopt a modular approach to content management that:
• Accelerates authoring and update processes
• Streamlines review and approval cycles
• Improves compliance controls
• Enhances the customer experience
• Facilitates digital transformation
In parts 1 and 2 of this series, we explored how credit unions can leverage AI to optimize…
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For many large, regulated organizations, customer communications management (CCM) systems have quietly become one of the most expensive…
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