Resources

Webinar Modularize to Modernize: How to get your customer correspondence management out of the 90’s

BY Christian Bortey

Watch this on-demand video and hear Patrick Kehoe, EVP of Product Management at Messagepoint and customer communications expert discuss how a document-centric approach naturally leads to the proliferation of templates under management – slowing down time to market, inhibiting meaningful personalization, and impeding digital transformation initiatives.

Patrick outlines how organizations can break free from this document-centric paradigm and adopt a modular approach to content management that:

• Accelerates authoring and update processes
• Streamlines review and approval cycles
• Improves compliance controls
• Enhances the customer experience
• Facilitates digital transformation