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Resources

How AI Streamlines the Migration and Optimization of Legacy Communications

BY Ed Worsfold

Explore how organizations have migrated legacy communications into a modern, omnichannel environment leveraging AI-powered Content Intelligence to build omnichannel customer experiences

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Senior Couple Studying Financial Document At Home
Articles

Modernizing Medicare Advantage Translations: How AI Streamlines Compliance for Health Payers

For healthcare payers offering Medicare Advantage and Dual Special Needs Plans (D-SNPs), the translation of member-facing materials is…

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Digital chatbot, A.I., robot application, conversation assistant, AI Artificial Intelligence concept. Woman using mobile smart phone chatting with digital chatbot customer service
Articles

Using Generative AI to Strengthen Access to Public Services Through Clearer Client Communications

Ensuring communications sent to state and local government agency clients are clear and understandable is crucial to ensure…

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US Department of Justice building and the American flag under the sun, Washington DC, United States
Articles

How to Meet the DOJ’s AI Translation Mandate with Speed, Accuracy, and Control

On July 14, the Department of Justice (DOJ) issued a memo calling on federal agencies to adopt artificial…

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