5 Medicare Advantage Plan Materials Concerns & How to Fix Them

Our team interviewed product leads at Healthcare insurers to learn about their top pains in managing Medicare Advantage plan materials. This ebook explains how professionals in the field can cope with these issues, scale their services and better serve their customers in a compliance-heavy industry.

Summary

5 Medicare Advantage Plan Materials Concerns and How to Fix Them

AEP Prep Pain Points That Every Medicare Team Knows Too Well

The all-too-familiar chaos of Annual Enrollment Period (AEP) prep: massive workloads, system crashes, version control issues, and mounting compliance pressure. Teams are stretched thin, facing tight deadlines, and face the constant risk of fines due to errors.

Is it any wonder it’s difficult to manage all this with outdated systems and processes? If you can relate to any of these above pain points, there’s good news and bad news.

Medicare Advantage Growth Brings Both Opportunity and Complexity

Medicare Advantage enrollment is rising fast, creating huge growth potential for insurers, but also major operational challenges. As enrollment expands and regulations evolve, outdated manual processes won’t scale to meet growing translation demands, workforce pressures, and increased documentation needs. With 91% of retirees having access to multiple Medicare Advantage plans, competition is rising, and so are the operational pressures. To stay competitive, organizations must modernize how they manage updates and compliance across a more diverse, longer-living population.

Based on interviews with 34 organizations, this eBook identifies 5 common pain points in member materials management, including compliance, scalability, and visibility. It also offers strategies from industry professionals to help plans manage growth, stay compliant, and better serve members in a demanding regulatory environment:

Concern 1: Meeting AEP Deadlines
Solution:  Purpose-built for creating and managing Medicare plan materials

Concern 2: Delivery of Accurate, Compliant Materials
Solution: Tools that automatically apply CMS model updates and offer integrated QA capabilities

Concern 3: Scalability Barriers
Solution: Automation that reduces manual-effort and provides centralized control of your content

Concern 4: Lack of Visibility and Control
Solution: A centralized dashboard with real-time reporting enables teams to track project progress, manage resources, and collaborate more effectively.

Concern 5: Document Team Burnout
Solution: A centralized content hub to ensure consistency, reduce errors and speed up the process.

This is just a preview of the insights provided in this e-book. Complete the form above to download the full PDF.