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Messagepoint Touchpoint Exchange

Drive standardization and compliance by securely sharing model touchpoints within your organization or with clients.

Provide model document solutions – internally or to clients

Standardization in documents and communications help drive consistency throughout the customer experience, while also ensuring compliance. The Messagepoint Touchpoint Exchange is a unique solution that enables organizations to create model touchpoints containing standard layouts and content to share securely with others.  Whether you’re part of a large organization that is looking to share standard communications formats across your organization, or a service provider looking to standardize content and touchpoints for a specific vertical solution, Messagepoint makes it easy to publish, update, distribute and sync model communications.

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Drive compliance and consistency

Publish model documents and fully authored touchpoints to ensure that your teams or clients always have access to the latest layouts, content, and regulatory disclosures – ensuring consistency and compliance.

Touchpoint Properties panel showing settings for Letters with options for styles, tags, and published toggle on yes.

Accelerate authoring processes

Streamline authoring processes and enforce standards by enabling distributed teams to sync to model touchpoints housed in the Exchange. This eliminates the need to make repetitive content updates and changes across distributed touchpoints and templates.

Software interface showing 'Grid Healthcare' logo in messages section with toolbar and user details.

Share securely and control access

Publishers have full control over what is available in their Touchpoint Exchange, who has access to their Exchange and which instances have access to which touchpoints, enabling total access control.

Settings window for Touchpoint Access Control showing instance names, visibility checkboxes, and language options.

Easily sync to update touchpoints

Approved subscribers can easily update shared touchpoints in their own Messagepoint instance by performing a one-way sync. This allows subscribers to review any updates and determine whether to apply them.

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Frequently asked questions

What is Messagepoint Touchpoint Exchange used for?
How is Messagepoint Touchpoint Exchange different from the Healthcare Touchpoint Exchange?