Over the past few weeks, all our lives have been impacted by the spread of the novel coronavirus. Messagepoint is committed to doing everything we can to protect our employees, customers, and partners while ensuring business continuity.
To that end, Messagepoint has implemented our Pandemic Response Plan. This plan enforces travel restrictions and work from home policies to ensure the continued availability of the Messagepoint platform on a 24/7/365 basis. Our operations are designed to support remote work and web-based collaboration tools and our employees are accustomed to leveraging these in order to maintain productivity and response times. We are confident in our ability to seamlessly provide Messagepoint’s cloud-based solutions for all users, whether they work in offices or remote work locations.
On behalf of the entire Messagepoint team, I would like to thank you for placing your trust and confidence in us during this difficult time.
Steve Biancaniello,
CEO, Messagepoint
In a recent article, I discussed the value of conveying the right sentiment in member communications and how…
Read the Article
Each year, the Centers for Medicare & Medicaid Services (CMS) release updated model documents that Medicare Advantage Organizations…
Read the Article
Trust is the foundation of every strong customer relationship, but it’s fragile. It can take years of consistent…
Read the Article
