Medicare Advantage Organizations face a unique challenge in preparing plan materials for the Annual Enrollment Period (AEP) each year. While some still heavily rely on manual processes, Microsoft Word, or third-party service providers, many recognize the substantial benefits of using document automation solutions.
But not all solutions are created equal! Before you choose a solution, it’s important to understand how much of the process is automated and how much control you will have.
Messagepoint’s purpose-built Healthcare Touchpoint Exchange accelerates materials preparation by uniquely providing a pre-built starting point that removes 65% of the work effort. Data integration and content sharing across documents and plans helps to accelerate the preparation of key compliance materials including the Annual Notice of Change (ANOC), Evidence of Coverage (EOC), and Summary of Benefits (SB)
Vantage Health Plan was born in Louisiana in 1994. Created by physicians who believed patients deserved excellent healthcare…Read the customer story
Consumers have a lot to grapple with when it comes to understanding their health care coverage.
From the overwhelming variety of plans to consider to industry specific jargon and standard regulated plan communications such as the Annual Notice of Change (ANOC) and Evidence of Coverage (EOC) that Medicare Advantage organizations must provide, it can be difficult at times for consumers to understand the health care information they receive. Of course, whether or not they do understand it will directly impact their customer experience.Read the Article