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Resources by Pam Mugford

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Use Cases
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Articles

e-Signatures – a no-brainer for CCM in 2022

May 5, 2022
Articles
Mortgage Servicing

Mortgage Servicers can Up Their Customer Service Game with A Centralized Content Hub

April 5, 2022
Articles
Financial Services

Deliver Better Digital Experiences with Headless CCM

March 31, 2022
Customer Communication Management
Articles

How to Hyper-Segment Your Customer Communications without Losing Control

March 15, 2022
Articles
Mortgage Servicing

4 Reasons Mortgage Servicers Should Take Back Control of their Borrower Communications

March 9, 2022
Articles
Mortgage Servicing

Driving efficiency in managing borrower communications in Mortgage Servicing

February 15, 2022
Articles
Mortgage Servicing

How New York’s New SPOC Law Impacts Borrower Communications and What Mortgage Servicers Should Do About It

February 10, 2022
Articles
Mortgage Servicing

Mortgage Servicers: It’s Time to Modernize to be Competitive

January 19, 2022
eBooks & Whitepapers
Government & Public Sector

Successfully employing e-signatures in State and Local Government Noticing Programs

November 26, 2021