In this whitepaper, sponsored by Messagepoint and produced by Aspire CCM, Founder & CEO Kaspar Roos and Senior Research Analyst Will Morgan of Aspire CCS highlight strategies for customer correspondence (claims interaction, explanation of benefits, notifications, confirmations, and account servicing) in a post-Covid-19 world. With the shift to digital and customer expectations being higher than ever before, there is a need for next-generation correspondence systems to provide customers with the best communication experience.
Messagepoint was Recognized as a Leader in the 2024 Aspire CCM-CXM Technology Vendors Leaderboard for the sixth consecutive…
Read the articleMessagepoint Composer is a modern, high-performance composition engine that supports batch, on-demand, and ad-hoc communications across print and…
Read the brochureIt’s no secret that digital channels have become foundational to the delivery of customer communications, with customers increasingly…
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