How to Overcome the 5 Things Customers Hate About Financial Services Communications

In this on-demand webinar, join best-selling author and speaker Jay Baer, customer communications expert Patrick Kehoe, and Jim Marous from The Financial Brand in this informative webinar to discuss this important topic.

What You’ll Learn:

• What you need to know about the new reality of customer expectations in order to deliver the best possible customer experience
• How to ensure relevancy, personalization, empathy, and speed in customer interactions
• How to modernize your business processes and systems to empower selling and servicing teams while retaining enough control