An Article by Messagepoint

Xplor Webinar – How to Repair a Fragmented CX Across Omni-Channel Communications with AI-Power

How AI-driven Content Intelligence Can Improve the Customer Experience

Whitepaper – The Content Intelligence Revolution Part 2, Optimization & Assisted Authorin

An Article by Messagepoint

Webinar Replay – Masterclass: How AI is transforming CCM

An Article by Messagepoint

Webinar Replay – How AI-Powered CCM is Essential to Driving a Better Customer Experience

An Article by Messagepoint

Video – Messagepoint Connected Demo

Messagepoint Named a Customer Communications Management Leader in the Aspire Leaderboard for Second

2019 Aspire CCM Leaderboard

Messagepoint ranked as a leader in the 2019 Aspire Leaderboard for Customer Communications Management.

How a leading customer communications service provider accelerated processes and reduced costs with

Fortune 100 Company

How a fortune 100 financial services company transformed its basic servicing communications into imp

Reducing cost and complexity of printed welcome kits for a leading healthcare insurer

How one leading healthcare insurer saved millions while improving compliance

An Article by Messagepoint

Webinar – Strategies for Repairing a Fragmented CX

Messagepoint Adds AI-powered Content Intelligence to Its Leading Customer Communications Management

How Automating Readability Scoring Leads to Greater Communications—and Greater Profits

How Proactive Use Of Sentiment Analysis Can Help You Create Better Customer Experiences

Spot the Difference: Consolidate Your Content Inventory to Improve Consistency, Compliance and Enhan

MARCIE: Messagepoint’s Advanced Rationalization and Content Intelligence Engine

Messagepoint Recognized as One of Canada’s Top Small & Medium Employers For Third Straight Ye

Messagepoint - Salesforce

Gold Sponsor Messagepoint Shares How Integration with Salesforce Delivers Personalized, Compliant Cu

An Article by Messagepoint

Webinar – Messagepoint and Salesforce Journey Builder

Aspire CCM Leaderboard

Messagepoint ranked as a leader in the 2018 Aspire Leaderboard for Customer Communications Management.

An Article by Messagepoint

Webinar – Digital Transformation and CCM – How Intelligent Content Management Can Bring

Webinar – Better CX with CCM and CRM

Webinar – How to achieve success with CCM through intelligent content management approaches

Automating Medicare Enrollment Documents with Messagepoint

Automating Medicare Enrollment Documents with Messagepoint

eBook - 6 Steps To The Ultimate CX eBook

eBook – 6 Steps To The Ultimate CX for Financial Services eBook

eBook - 3 Hurdles Affecting Your Claims CX Journey—and How to Overcome Them

eBook – 3 Hurdles Affecting Your Claims CX Journey—and How to Overcome Them

Whitepaper - Automation of CCM Templates

Whitepaper – Automation of CCM Templates

Strategies for Controlling the Messaging in Your Customer Communications

eBook – Strategies for Controlling the Messaging in Your Customer Communications

Document Center of Excellence

Document Center of Excellence

Making CCM More Responsive to the Business

Making CCM More Responsive to the Business

Make a Statement With Your Statements

Architecture and Security Overview

Architecture and Security Overview

Get Personal With Your Customer Communications

Get Personal With Your Customer Communications

Evil Genius

You don't have to be an evil genius to get control over your customer communications

Office Hoarders

Office Hoarders

Support Group

Support Group

Zen Boss

Zen Boss

Messagepoint Content Centricity 2018

Messagepoint Content Centricity 2018

Messagepoint Conference 2017

Messagepoint Conference 2017

Messagepoint Overview

Messagepoint Overview

Webinar – Better CX with CCM and CRM

Webinar – Better CX with CCM and CRM

Webinar – Customer Communications Management – The Cornerstone of Customer Interactions

Webinar – Customer Communications Management – The Cornerstone of Customer Interactions

Webinar – Automated Medicare Materials

Webinar – Automated Medicare Materials

Webinar - Future Proof Your Customer Communications Management Strategy

Webinar – Future Proof Your Customer Communications Management Strategy

Webinar - Modernizing Legacy Correspondence Management with Cloud CCM Webinar

Webinar – Modernizing Legacy Correspondence Management with Cloud CCM Webinar

Webinar – Simplify Content Across Channels

Webinar – Simplify Content Across Channels

Messagepoint for Salesforce

10 Reasons Enterprises Choose Messagepoint for Customer Communications

10 Reasons Enterprises Choose Messagepoint for Customer Communications

Fortune 1000 Customer Story

Fortune 1000 insurer cuts time-to-market in half by accelerating production of tailored marketing co

The Co-operators Customer Story

How The Co-operators modernized policy communications to elevate the client experience

Fortune 100 Company

Overhauling mortgage communications to enable faster response times for a Fortune 100 bank

Alliance Data Customer Story

Alliance Data Streamlines Customer Communications Management

IWCO Direct Customer Story

IWCO Manages Dynamic Content with Messagepoint

Sunlife Customer Story

Sunlife Financial Statement Design

Credit card Provider

Overcome the Challenges of Separate Communications Silos

Overcome the Challenges of Separate Communications Silos

The Impact of Personalized Claims: Customer Gratitude

The Impact of Personalized Claims: Customer Gratitude

Messagepoint Receives Investment from NewSpring

Messagepoint Receives Investment from NewSpring

3 Reasons Why Insurers Need to Rethink Their Claims Communications

3 Reasons Why Insurers Need to Rethink Their Claims Communications

Messagepoint Named a 2018 ‘Hot CX Company’

Messagepoint Named a 2018 ‘Hot CX Company’

Why You Should Integrate Your Salesforce CRM with Customer Communications Management

Why You Should Integrate Your Salesforce CRM with Customer Communications Management

Messagepoint Integrates SparkPost with its Leading CCM Platform

Messagepoint Integrates SparkPost with its Leading CCM Platform

An Article by Messagepoint

Messagepoint Expands Canadian Presence with New Office in Kitchener-Waterloo

Meet Messagepoint: Chris Miller, EVP, Product

Meet Messagepoint: Chris Miller, EVP, Product

Putting Your Best Case Forward: How to Convince Your Boss Your Organization Needs CCM Technology

Putting Your Best Case Forward: How to Convince Your Boss Your Organization Needs CCM Technology

Why the Personal Touch in Claims Communications Makes all the Difference

Why the Personal Touch in Claims Communications Makes all the Difference

Consumer-driven Healthcare Company Bright Health Selects Messagepoint to Enhance its Customer Communications Strategy

Consumer-driven Healthcare Company Bright Health Selects Messagepoint to Enhance its Customer Commun

4 Steps to a Stellar CX: How to Create Clear, Relevant Customer Communications that Improve Their Experience

4 Steps to a Stellar CX: How to Create Clear, Relevant Customer Communications that Improve Their Ex

5 Ways to Up Your Member Communication Game

5 Ways to Up Your Member Communication Game

3 Simple Strategies to Drive Customer Engagement Through Your Omnichannel Communications

3 Simple Strategies to Drive Customer Engagement Through Your Omni-channel Communications

An Article by Messagepoint

Prinova Receives $17 Million Investment from Volition Capital

Traditional CRM Won't Work in the Age of Amazon

Traditional CRM Won’t Work in the Age of Amazon

Messagepoint Wraps Up Second Annual User Conference

Messagepoint’s Patrick Kehoe Participates in Panel Discussion at America’s Claims Event 2018

Messagepoint Content Centricity 2018 Highlight Video

Messagepoint Announces Salesforce Connectivity Designed to Bridge Gaps Between Best-of-Breed Systems

Messagepoint Announces Salesforce Connectivity Designed to Bridge Gaps Between Best-of-Breed Systems

Messagepoint Ranked as Visionary Leader in 2018 Aspire Leaderboard for CCM

Messagepoint Ranked as Visionary Leader in 2018 Aspire Leaderboard for CCM

Enterprise-Wide Customer Communications Management Turns Data Insights Into Action

Better Healthcare CX

Transforming Healthcare CX: A Prescription for Delivering Seamless Experiences that Build Trust and

Content is Key When it Comes to Enhancing Your Insurance Customer Experience—Here's Why

Content is Key When it Comes to Enhancing Your Insurance Customer Experience—Here’s Why

Building Trust with Plan Members: How to Drive Engagement Through a Better Healthcare CX

Building Trust with Plan Members: How to Drive Engagement Through a Better Healthcare CX

Why Claims Handling is Ground Zero for Customer Retention or Churn

Why Claims Handling is Ground Zero for Customer Retention or Churn

An Article by Messagepoint

What’s the Secret Weapon Behind Customer-Centricity?

An Article by Messagepoint

Why Content Rules

An Article by Messagepoint

How Banks Can Take CX from Inside-Out to Outside-In

Messagepoint for Medicare Plan Materials

Messagepoint for Medicare Plan Materials

An Article by Messagepoint

The Content, Not the Technology, Determines the Success of Transformational CX Projects

An Article by Messagepoint

Your Communications Inventory Is Key to Consistent Customer Experiences

Messagepoint Solution Overview

Messagepoint Rationalizer

Messagepoint Rationalizer

Messagepoint Key Features Overview

Messagepoint Key Features Overview

Messagepoint Forms

Messagepoint Forms

Messagepoint Connected

Messagepoint Connected

Messagepoint and Open Text Exstream

Messagepoint and Open Text Exstream

Managed Communications Services by Messagepoint

Managed Communications Services by Messagepoint

Email Communications by Messagepoint

Email Communications by Messagepoint

Messagepoint for Insurance

Messagepoint for Insurance

Messagepoint Starterkit

Messagepoint Starter Kit

Messagepoint and Inkjet Technology

Messagepoint and Inkjet Technology

Messagepoint Inc. Expands Global Presence Based on Strong Demand

Messagepoint Inc. Expands Global Presence Based on Strong Demand

3 Ways to Make Your Insurance Omnichannel Strategy More Manageable

3 Ways to Make Your Insurance Omni-channel Strategy More Manageable

Ray Stultz Joins Messagepoint Inc.’s Healthcare Group

Messagepoint Inc. Announces Reseller Agreement with Canon Solutions America Inc.

Messagepoint Inc. Announces Reseller Agreement with Canon Solutions America Inc.

Messagepoint 17.2 is here!

Where Is the Power in Clear Communications?

Messagepoint Inc. Makes Software 500 List of World’s Largest Software Companies for Third Consecutive Year

Messagepoint Inc. Makes Software 500 List of World’s Largest Software Companies for Third Consecut

Messagepoint Inc. Makes Software 500 List of World’s Largest Software Companies for Third Consecu

How Banks Can Take CX from Inside-Out to Outside-In

Messagepoint Inc. Named to PROFIT 500 Ranking of Canada’s Fastest-Growing Companies for Second Year in a Row

Messagepoint Inc. Named to PROFIT 500 Ranking of Canada’s Fastest-Growing Companies for Second Yea

Messagepoint Inc. Named SIIA Business Technology CODiE Award Finalist for Best Multi-Channel Publishing Platform

Messagepoint Inc. Named SIIA Business Technology CODiE Award Finalist for Best Multi-Channel Publish

It’s the Content, Dummy: Are You Using This Weapon to Impact CX?

Messagepoint at Dig|In 2017

Messagepoint showcases CCM Solutions at Document Strategy Forum ‘17

Messagepoint Inc. Named One of Canada’s Top Small & Medium Employers

Messagepoint Celebrates Social Action at WE Day New York

Patrick Kehoe Joins Messagepoint, Inc. as Executive Vice President of Product Management

Where Can a Hybrid Cloud Approach Take You?

Where Can a Hybrid Cloud Approach Take You?

Prinova Corp. Announces Name Change to Messagepoint Inc.

A Recipe for Good Statement Design (Infographic)

Gaining Automation, Speed and Agility with Cloud-Based SaaS CCM

An Article by Messagepoint

Achieve Enterprise Efficiency and Effectiveness with Every Customer Communication

Messagepoint® Named 2016-2017 Cloud Awards Finalist for Second Consecutive Year

Direct Mail Remains Relevant for Insurance Marketing

What to look for in a CCM Software Solution

What to Look for in a CCM Software Solution

RR Donnelley to Include Prinova’s Messagepoint in Digital Solutions Offering

Software Magazine Ranks Prinova Corp. as One of the World’s Fastest Growing Software Companies

Tackling the Multi-Jurisdictional Document Compliance Challenge

A SaaS Hybrid Cloud CCM Approach Helps Data Security and Scalability

Do Your Member Communications Send the Right Message?

Prinova Corp. CEO to be a Panelist at Canon’s thINK 2016 Conference

Automating the Preparation of CMS-Compliant Medicare Marketing Materials

Think Direct Mail Marketing Is Dead? Not For Millennials

Prinova Highlights Benefits of Messagepoint® Production Partner Program at Graph Expo 2016

Why You Should Use a SaaS Customer Communications Management Approach

Prinova Named to 2016 PROFIT 500 Ranking of Canada’s Fastest-Growing Companies

Messagepoint

Prinova and Williams Lea Tag Announce Strategic Partnership

Prinova Receives $17 Million Investment from Volition Capital

Spring 2016 brings a new Messagepoint release

Even Digital-Savvy Millennials Respond to Direct Mail

Prinova Wins SIIA Business Technology CODiE Award for Best Multi-Channel Publishing Platform

Prinova’s Messagepoint Named CODiE Award Finalist for Best Multi-Channel Publishing Platform

In or Out—Adopt a Delivery Model that Keeps Control of the Message

Prinova launches the Messagepoint® production partner program for service providers

Are Simple Patterns Your Answer to a Better Customer Experience?

What’s limiting your company’s ability to effectively communicate with customers?

It’s time to take the complexity out of communicating

Let’s say goodbye to the spreadsheets in 2016

Messagepoint by Prinova shortlisted for 2015-16 cloud awards program

Staying relevant in the age of the “selfie generation”

Prinova listed in Software Magazine’s 2015 Software 500

Because communicating with your customers shouldn’t be so hard

Thoughts on HP Engage 2015

Prinova supports global distribution partner of Messagepoint with platinum sponsorship of HP Engage

Why the Worker Experience is the Other Experience That’s Worth Our Attention

Jamie Harris

Prinova Appoints Jamie Harris to Lead North American Sales Group

Prinova Puts CCM in the Hands of Business Users at DOCUMENT Strategy Forum ‘15

Prinova and Saggezza Partner to Provide Global CCM Solutions

Do You Struggle Because of the Current State of your Document Systems?

Document Center of Excellence - Measure and Improve

Document Center of Excellence Best Practice #6 – Measure and Improve

Messagepoint

Making CCM More Responsive to the Business

Announcing Messagepoint.com Europe

DCOE Best Practice #5 – Empower Business Stakeholders

Prinova Appoints Daron Domino to Senior Client Executive

What’s coming in the Messagepoint winter 2014 release

Nick Romano is Featured Guest on the Document Strategy Podcast

Prinova Appoints Customer Communications Veteran Michael Charest as Executive Vice President of Glob

DCOE Best Practice #4 – Focus on Customer Experience

Prinova to Sponsor HP Engage 2014

Document Agility is Critical for Health Insurers

Document Center of Excellence Best Practice #3 – Integrate Design and Delivery

DCOE Best Practice #2 – Get the Right Mix of Expertise.

Webinar – Automated Medicare Materials

Business users benefit from new HP Exstream global distribution of Prinova’s Messagepoint® CCM Pl

Business users benefit from new HP Exstream global distribution of Prinova’s Messagepoint® CCM Pl

Document Center of Excellence Best Practice #1, Empowered Leadership with Executive Support

Building a Document Center of Excellence

The Path to Personalization

Happy Birthday, Messagepoint.com!

Making Customer Communications Management easy

Prinova to showcase Spring release of Messagepoint.com at DOCUMENT Strategy Forum

It’s Time for a Fresh Look at Your Statements

Statements Are Vital Tools for Marketing Success

Make a Statement with Your Statements

Prinova to Present at Xplor 2014

Making a Happy Birthday Email App With Messagepoint

The Co-operators Selects Prinova and Messagepoint.com

Correspondence Management – Bringing Order to the Chaos (Part II of II)

Correspondence Management – Bringing Order to the Chaos (Part I of II)

Changing a comma shouldn’t take two weeks to fix

Part 8: Non-compliance is Not an Option

Messagepoint 4.0: A picture is worth a thousand words…

Part 7: Seeing the Tree for the Forest

Part 6: Embrace Change

Part 5: See Your Messaging in Action

Part 3: Stay in the Driver’s Seat

Part 2: Lose the Spreadsheets

Introducing Customer Touchpoint Messaging 2.0

Getting to a Segment of One

A Segment of One

Now That I Have Your Attention…

A Shout Out to Designers

Automating the Personal

What Makes Customer Experience Management So Hard?

Top 10 “Great Design” Tools

An Evolutionary Message

Customer Experience Priorities

The Always Available Customer

Right On Track

Design is a Beautiful Thing

What’s a “Prinova”?!

Knowing is Half the Battle

Thoughts from Product Management

Welcome to the Prinova Blog