The omni-channel challenge

When it comes to customer communications, your customer’s experience is an omni-channel one —  a blend of web, email and snail-mail impressions. Your challenge is to ensure that their experience with you is consistent, and that messaging is reinforced across all channels. But that’s no easy task. Each channel is typically managed as a separate silo by a different IT team.

The omni-channel challenge

When it comes to customer communications, your customer’s experience is an omni-channel one —  a blend of web, email and snail-mail impressions. Your challenge is to ensure that their experience with you is consistent, and that messaging is reinforced across all channels. But that’s no easy task. Each channel is typically managed as a separate silo by a different IT team.

How Messagepoint can help

Messagepoint is a centralized content and messaging management platform that can connect your content and rules consistently across all channels. Content now can be managed directly by marketers and business folk, regardless of channel, be it digital or print.

Orchestrating messaging across
channels, consistently

With a centralized platform for all communications and content, you leverage the power and interaction between channels to re-inforce your messaging, and even drive clients to use digital over print.

Complete control over content
without IT specialists

Taking content and rules out of code takes the complexity out of customer communications.   Business users can control the entire lifecycle of their content, rules and workflow without depending on IT.

Manage complexity, simply

Managing your complex messaging needs is simplified through Messagepoint — gone will be the days of your messaging spreadsheets.

Desktop construct below.

With Messagepoint, you can drive all of your segmentation and content variations through a single email template. See how.

Tablet construct below.

With Messagepoint, you can drive all of your segmentation and content variations through a single email template. See how.

Mobile phone construct below.

With Messagepoint, you can drive all of your segmentation and content variations through a single email template. See how.

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