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Resources

Modern CCM is Headless: What it takes to deliver richer digital experiences

BY Christian Bortey

Modern CCM is Headless: What it takes to deliver richer digital experiences

In this on-demand webinar, Patrick Kehoe, EVP of Product Management at Messagepoint discusses how to leverage deeper personalization across next-gen digital experiences using headless CCM. In the demo, we show how Messagepoint can deliver content headlesssly in response to API calls by leveraging a mobile app. Join us to learn:

  • How to support personalized, responsive experiences at scale via new digital endpoints
  • How to manage content to maximize efficiency and impact
  • What content makes the most sense to reuse across channels
  • How to ensure compliance and consistency

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Messagepoint Named a Leader in IDC MarketScape Reports for Intelligent CCM and Automated Document Generation

TORONTO, December 5, 2024 – Messagepoint Inc. announced it has been named a Leader in the IDC MarketScape:…

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Articles

Messagepoint is named a leader in the 2024 IDC MarketScape Worldwide Intelligent Customer Communications Management Vendor Assessment

IDC’s MarketScape for Intelligent Customer Communications Management evaluates vendors that natively own or integrate forms technology and artificial…

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Top 3 ways AI helps mortgage servicers combat the high cost of borrower communications

The mortgage servicing industry is under immense financial pressure. With interest rates high and home prices still rising,…

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