See why some of the leading businesses in Financial Services, Insurance, Healthcare, Direct Marketing and other industries love using Messagepoint

 

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    Business User Enablement

    Empower business and marketing users to control customer communications

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    Advanced Personalization and Targeting

    Messagepoint’s numerous personalization and targeting features allow business users to leverage your customer data to add personalization and relevance to your multi-channel customer communications, improving the customer experience

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    Rapid Change Management

    Changing or creating a new message in Messagepoint is a simple process. And testing what you have created is also a snap with built in testing and approval workflows. There is no longer a need to request a proof through IT., It’s all managed within Messagepoint

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    Manage any Type of Content

    Messagepoint lets you manage all types of customer communications. It’s not just for marketing messages. You can also manage regulatory, financial and other customer facing message content, all from a central location in the cloud.

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    Security and Privacy

    Messagepoint was built to address your need for an easy-to-use, collaborative, cloud-based environment, while at the same time respecting the need to keep your precious customer data securely behind your firewall.

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    Omni-channel Integration

    Messagepoint integrates with your existing print and digital delivery systems, letting you leverage your current investments and delivery infrastructure.

    Messagepoint.com requires no additional software to be installed or maintained on user desktops apart from a supported browser, so users will always have the most current version of Messagepoint.

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    Self-service Testing

    Messagepoint provides on-demand message previews, touchpoint proofs, data-driven tests and simulations to maintain the integrity and fidelity of your content, as well as determine the potential impact of messaging campaigns — all without having to go to IT

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    Collaboration and Approval Workflow

    The Messagepoint platform makes customer message management much more collaborative for content authors and front line workers alike. It supports configurable workflow for touchpoint, content and rule management.

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    Total Cost of Ownership

    Messagepoint.com is the next generation, hybrid-cloud Customer Communications Management (CCM) platform that offers you many benefits by leveraging a SaaS model:

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    Services and Support

    Our services and support teams are here to help our customers make sure their communications are on track, in production and running smoothly. We’ve been working with customer communications technology for large Fortune 100 companies since 1998, and have a vast knowledge of Enterprise systems, and understand what it takes for large projects to be successful.