Toronto, ON – Prinova Inc., a leader in developing and delivering innovative software and services within the Customer Communications Management (CCM) market, today announced that CEO Nick Romano and EVP of Professional Services, Steve Biancaniello will present at Xploration® 14 (Xplor), the customer communications conference, which runs from Tuesday March 25th to Thursday, March 27th at the Wyndham Orlando Resort International Drive in Orlando, Florida.
In the presentation, entitled “Centralize your CCM strategy with an effective center of excellence”, Romano and Biancaniello will discuss some of the customer communications challenges that companies are facing, what’s in a Center of Excellence (COE), the benefits of establishing a COE, as well as best practices and important strategies to consider in planning and building a world class document COE.
The presentation begins at 1:30 PM on Wednesday, March 26th in Salon G and both Romano and Biancaniello will be available post session to discuss how Prinova’s products and services can assist with establishing and maintaining a world-class COE
Prinova Inc. is a leader in developing and delivering innovative software and services within the Customer Communications Management market. Prinova Services deliver award-winning designs, and get them into production seamlessly while providing the support our clients need to effectively maintain their communications. Prinova’s messagepoint solution helps companies strengthen their customer communications by enabling business users to control the entire messaging lifecycle for all print or digital communications without burdening IT.
Most organizations today invest heavily in their customer experiences to avoid customer churn and the high cost of…Read the Article